Remote Support

Book an appointment with Personnel Calendar using SetMore

No need to take your computer in for service, with our remote service a technician will remotely access your computer and fix it as if the tech was sitting at your desk. We call to talk to you about the problem, and guide you to download our remote support tool. Once you authorize the technician to log in to your PC, we take control and fix any issues you may have. Our remote support is billed hourly, at a rate of $45 per hour.

We use Anydesk for our remote support. Please call, text 336-285-0443 to set up a remote appointment, you may also email us at sales@digitalonellc.com You can download a copy of Anydesk below.

RustDesk Remote Support Client (Click Download when link opens, then click download anyway.)

Anydesk Remote Support Client

Our technician will need you to click accept after providing the ID number, leave the window open and be ready to click accept once our tech logs in.