Call or text 336-285-0443 to get started!
Remote support rates are set at $45 / hour.
No need to take your computer in for service, with our remote service a technician will remotely access your computer and fix it as if the tech was sitting at your desk. We call to talk to you about the problem, and guide you to download our remote support tool. Once you authorize the technician to log in to your PC, we take control and fix any issues you may have. Our remote support is billed hourly, at a rate of $45 per hour.
We use top tier remote desktop software to connect to your computer and remotely control your keyboard and mouse! Watch us fix your PC and rest assured we are working diligently to fix your issue!
Please call or text 336-285-0443 to set up a remote appointment, you may also email us at travis@digitalonellc.com for instructions on how to get us connected and taking care of your issue instantly!
We will give further instructions over the phone or via email as to how we can get connected and help you fix your problem from the comfort of your own home!
Important: Learn how to protect yourself from tech support scams. Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services. Only allow a Helper to connect to your device if you initiated the interaction by contacting our support team directly at 336-285-0443. If you or someone you know has been affected by a tech support scam, use the technical support scam form to report it.