No need to take your computer in for service, with our remote service a technician will remotely access your computer and fix it as if the tech was sitting at your desk. We call to talk to you about the problem, and guide you to download our remote support tool. Once you authorize the technician to log in to your PC, we take control and fix any issues you may have. Our remote support is billed hourly, at a rate of $45 per hour.
We use Rustdesk for our remote support. Please call, text 336-285-0443 to set up a remote appointment, you may also email us at sales@digitalonellc.com
You can download a copy of Rustdesk below.
RustDesk Remote Support Client (Preferred)
Anydesk Remote Support Client (Backup)